Access to a redirected folder or home drive disconnects regularly on a computer running Windows 7

This is my first post back after a few months. I have been heads down with Windows 7 migrations. To date we have deployed over 1,100 seats of Windows 7 and FINALLY had a moment to come up for some air.

Back in December I blogged about setting up a folder redirection policy for Win7 clients. Interesting enough, we hit an issue when deploying Windows 7 using a folder redirection policy. From speaking to a number of people the issue we are seeing is where the My Documents folder shows offline even though the client machine (desktops and laptops) is connected to the network. There were a number of things we tried (rejoining the PC to the domain, undocking the laptops, disabling wireless, etc.), but none of these were permanent fixes.

One of the things you can do is investigate the OfflineFiles Operational logs (Eventvwr–>Application and services–>Logs–>Microsoft–>Offline Files–>Operational Logs.Check to make sure the OfflienFiles is enabled. If you right-click on the Operation logs under OfflineFiles, Properties, you should be able to check to see if they’re enabled. If not, enable them, reboot the machine and keep it running for 30 minutes. If you don’t find anything there, you might want to try this hotfix.

981872  Access to a redirected folder or a home drive disconnects regularly on a computer that is running Windows Server 2008 R2 and Windows 7

http://support.microsoft.com/default.aspx?scid=kb;EN-US;981872

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